Gold and Platinum Jewellery Care

We responsibly source gold and platinum. These materials must meet exacting standards in order to be used in Tiffany designs.

To preserve the lustre of your gold jewellery, avoid exposure to household bleach and other cleaning products, which will quickly cause gold to discolour and possibly disintegrate. We recommend that you store your gold jewellery in a safe place when engaging in these activities:
 

• Household and outdoor chores (i.e., cleaning and gardening)
• Showering, bathing or swimming in pools, hot tubs, hot springs and the ocean
• Using lotion, hair products, fragrances and other cosmetics
• Exercising at the gym or during contact sports
• Preparing meals

Between wearings, we recommend that you place your gold or platinum jewellery back in its Tiffany Blue® flannel pouch for safekeeping.

1. Place your gold or platinum jewellery into the Tiffany jewellery cleaner solution.
2. After two minutes, use a pair of tweezers to remove your jewellery from the solution.
3. Gently clean behind the settings and in between crevices with a soft bristle brush to remove any debris.
4. Rinse, blot dry and shine your gold or platinum jewellery with a Tiffany polishing cloth.

We also welcome you to bring your Tiffany jewellery in store for professional cleaning.

Find Your Nearest Store

We are delighted to offer cleaning and repair for most Tiffany products. Our services include:
 

• Professional jewellery resizing, cleaning, polishing and repair 
• Watch battery replacement, resizing and maintenance
• Leather repair

We accept products for servicing at Tiffany stores. 

Find Your Nearest Store

For other servicing enquiries, please contact 1800 946 137

To submit a repair request by mail, click through below.